Chances are we don’t have it yet. We do a pretty good job keeping up, unless there was a holiday or something and we’re just inundated with samples. If tracking says it’s here, then it’s probably in line for testing. It’s also possible it’s done, but the email went to spam. If it’s not there, you should create an account online to view your reports. You will need your customer number to do that. It’s located in the lower right corner of the pre-printed oil slips that are in your kits. (If the slips are generic, then call or email us for your customer number.)