Chances are we don’t have it yet. We do a pretty good job keeping up, unless there was a holiday or something and we’re just inundated with samples. If tracking says it’s here, then it’s probably in line for testing. It’s also possible it’s done, but the email went to spam. If it’s not there, you should create an account online to view your reports. You will need your customer number to do that. It’s located in the lower right corner of the pre-printed oil slips that are in your kits. (If the slips are generic, then call or email us for your customer number.)
Where is my sample? I sent it in a week ago and haven’t heard anything.
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About the Author: Kristin Huff
Kristin deviated from the family flock by attending Indiana University, earning an English degree. She worked as an editor and writer in Colorado and Michigan before the siren call of Blackstone brought her back to Indiana. Kristin started at Blackstone in 2002 and has since learned to love the intoxicating world of oil analysis. When she’s not working on the website, creating newsletters, doing HR stuff, or writing reports, Kristin enjoys running, swimming, gardening, and working on visiting all 50 states with her husband and kids.
